HALA Stars of the Industry Awards - Employee Awards Categories

Outstanding Lodging Employee of the Year: This award recognizes an employee of a HALA member lodging property who goes above and beyond normal job responsibilities. Nominees are judged on outstanding and exemplary service to the property, to guests, and to the community.

Outstanding Manager of the Year: This award recognizes exceptional performance by a supervisory employee to their subordinates, to guests, and to the community.

Outstanding General Manager of the Year: This award honors a hotelier who has demonstrated superior professionalism in operating a HALA member property and taken a leadership role in the industry by actively participating in association, community, or industry programs.

Housekeeping Award: This award gives lodging properties the opportunity to recognize a non-management housekeeping staff member for outstanding efforts and contributions to their hotel's housekeeping operations.  This award is to recognize housekeepers/room attendants who show commitment to extraordinary guest service, exceptional cleanliness of guest rooms and public areas and a true passion for the hospitality business.

Rising Star Award: This award honors an exemplary lodging employee under age 30 who has demonstrated superior professional dedication, leadership, and a fresh perspective to their job. This individual should illustrate "out of the box" thinking in their professional and personal life, and dedication to the industry by actively participating in association, community, or industry programs.

Hospitality Partner Award: This award is for a person that is affiliated with a company or organization that supports the lodging industry or association, but does not work directly for a lodging property.
 

HALA Stars of the Industry Awards - Property Awards Categories

Community Service: Community service awards are given for programs that demonstrate to residents that the individual property is responsive to the local community. Examples include campaigns to benefit local or national service organizations or charities, service to any part of the community through special projects, and joint undertakings with community groups for the benefit of the area.

Good Earthkeeping: Good Earthkeeping awards recognize lodging properties that have developed a culture toward integrating environmental management practices that improve everyday operations and the bottom line, while maintaining quality service and meeting guest expectations.

Guest Relations: Guest relations awards are given for programs that develop a climate conducive to new and repeat business, create goodwill among guests, provide special services, reverse negative public relations situations, or effectively solve guest opportunities.

Diversity, Equity and Inclusion: This award recognizes a hotel that embodies an inclusive work culture, through training, programs and policies that promote the representation of different groups of individuals with impartiality and fairness. Nominees are judged on programs for existing and new employees that showcase best DEI practices and programs.